Privacy Policy

1. What Personal Information Is Collected from You

Personal information is any information about an identifiable individual, including information that can be used, alone or in combination with other available information, to identify a person, such as their real full name, email address, phone number and postal address.

We only collect the personal information required to carry out its activities and for specific purposes.

We make reasonable efforts to ensure that your personal information is as accurate, complete and current as possible for the purposes for which it is used. However, it is your responsibility to update your personal information, such as your contact information.

When providing a Service, the information we need to collect depends on what the situation requires, as described below.

Information you provide us when you use the Service

Registration and Profile Information. When you register for the Service through a third-party video game digital distribution service (e.g., Steam, Epic Games, etc.), we may collect some of your information from the platform such as your username, your platform ID and other information you may have provided such as a short bio, individual avatar, or profile photo.

Communications and Other Interaction. We may collect information you provide when you play, broadcast, or view our games or otherwise access and interact with the Service. We may also collect information through your communications with our customer-support team, such as your name and email address.

2. What Information Is Collected Automatically Upon Using Our Service

We may automatically collect certain technical information from your computer or mobile device when you use the Service.

Device Information. We automatically receive information from your device, including IP address, web browser type, mobile operating system version (to the extent applicable), and unique device identifiers. We may also collect and store your browser settings and preferences.

Usage Information. We automatically receive and store usage data whenever you interact with us or the Service. We also collect information about the use of our game software, such as users’ actions in the game, the amount of time played, the date and time of play, and other usage information necessary to provide the Service. We may also automatically receive technical information from your device in the event of a software bug report.

Information from Cookies. Like many websites and apps, our Website may use cookies and other technologies from Google Analytics to collect and process usage statistics, which allows us to understand how visitors interact with the Website. Cookies are small text files sent to your browser when you visit a site and stored on the hard drive or memory of your device. For additional explanations and privacy options regarding Google Analytics, you may visit https://policies.google.com/technologies/cookies , www.google.com/policies/privacy/partners and https://support.google.com/analytics/answer/6004245 . If you do not want Analytics to be used in your browser, you can install the Google Analytics Opt-out Browser Add-on .

3. How We Use Your Information

Service-Related Usage

We use the information we collect to provide the Service, comply with applicable law and carry out any other purpose specified herein or for which you have otherwise provided valid express or implied consent.

Ancillary Activities

We use the information we collect for our own internal business purposes, including statistical and analytical purposes to support market research and software development. We use it to support and improve the Service by analyzing how you and others use the Service, by managing our network traffic, and by better tailoring content and features. If you use the Service to play or broadcast the game software, then we may use your username and other information from your profile to create leaderboards or otherwise enhance gameplay.

Communications

We use your information to communicate with you. For example, we may send email to the email address you provide to verify your account and for informational and operational purposes, such as customer service or system maintenance. If you contact us with a question, request or other issue, we use the information you provide to respond.

Marketing

If you subscribe to our newsletter, we will use the email address you provide to send you newsletters or other marketing communications. You may opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in each newsletter.

Compliance with Applicable Law and Our Own Obligations

We may also process the information we collect about you or from you for the following purposes: enforcing our rights, preventing or detecting hacking activities, security breaches or other risks of harm, complying with applicable laws and regulations, responding to lawful requests from authorities, and complying with industry standards and our policies.

Aggregate Data

We may de-identify your information in accordance with legal requirements and process it in an anonymous and aggregated form for other purposes than those described above.

4. How We May Disclose Your Information

With the exception of the situations specified below, we will not sell, transfer, rent out, share or disclose your personal information to third parties unless required or authorized by applicable law, or unless we obtain your specific consent.

Service Providers

We may share your information with third parties that perform services on our behalf, so that we may provide you with the Service, comply with applicable law and carry out any other purpose specified herein.

In particular:

• Data storage. Company utilizes storage facilities run by Amazon Web Services (DynamoDB & S3) in the United States.
• Newsletter. If you subscribe to our newsletter, we may share your name and email address with Mailchimp strictly for sending the newsletter. Mailchimp’s privacy policy is available at https://mailchimp.com/legal/privacy/ .
• Payment processors. We do not collect payment card information and instead rely on third-party payment services.
• Job applications. If you apply for a job with us, your information and documents may be shared with our applicant tracking system supplier.

Other Users

If you use the Service to play our game, some information about your use of the Service may be publicly accessible to other users, including your username, short bio, avatar, and gameplay activity.

Third Party Applications

We may enable you to share information from our Service to third-party applications or services. We are not responsible for how those third parties use or share that information and recommend reviewing their privacy policies.

As Required by Law and Similar Disclosures

We may disclose information about you when required by law, regulation, court order or subpoena, to comply with lawful requests from authorities, to protect ourselves or others from harm, or in connection with investigations of suspected unlawful activity or violations of our terms.

Business Transactions

We may share your information with potential transactional partners in connection with the consideration, negotiation, or completion of a business transaction such as a merger, acquisition, asset sale or similar arrangement, subject to applicable law.

Aggregate Data

We may also share anonymous and aggregated data reports and information on user demographics and traffic patterns with third parties.

5. Information from Children Under 14

We do not knowingly collect information from children under the age of 14 without parental or otherwise lawful permission. If you are under 14 and wish to use the Service, your parent or legal guardian must consent to the applicable terms of service, including this Privacy Policy.

If you believe that we have gathered personal information from or about a child under 14 without such permission, please contact us at info@northcross.space and we will make reasonable efforts to delete such information as quickly as possible.

6. How Long Is Your Information Kept?

Unless a different use or storage period is required by applicable law, we will use and store your information for as long as necessary for the purpose for which it was collected and insofar as it is reasonable to do so for customer service, commercial and legal purposes.

7. How Do We Protect Your Personal Information?

The security of your personal information is important to us. We follow generally accepted video game industry standards to protect personal information submitted to us against loss or unauthorized access, use, communication and alteration, both during transmission and in storage. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Accordingly, We do not represent or warrant that it will be able to maintain your privacy or the security of its data in regard to your personal information.

We will inform you of any material data breaches that we discover that may compromise your personal information in accordance with applicable law.

8. Cross-Border Data Transfers

We may transfer your information to recipients and servers in countries or jurisdictions other than the one in which the information was originally collected, including Canada and the United States. When we do so, we will protect that information as described in this Privacy Policy and as required by applicable law.

9. Changes to Our Privacy Policy and Practices

This Privacy Policy may be updated periodically to reflect changes in our information practices or relevant laws. We will post the updated Privacy Policy on the Website and indicate when it was updated. If we make material changes, we will notify you through our Services, by email or other appropriate means, where available.

10. Governing Law

This Privacy Policy shall be construed in accordance with the laws of Canada and the Province of Quebec, excluding conflict of law rules. Any dispute related to privacy shall be instituted and prosecuted exclusively in the courts located in the city of Montreal.

11. How Can You Access and Rectify Your Personal Information?

Subject to the exceptions provided under applicable law, you may request access to your personal information and ask that we make corrections to that information, where necessary, by writing to the address indicated at the end of this Privacy Policy.

To the extent possible, we will respond to a written request within 30 days following its receipt. We will provide reasonable access to or a copy of your personal information in accordance with applicable laws. Fees may apply in certain cases.

We may verify the identity of a person requesting access to personal information. Information provided for verification will not be saved or used for other purposes.

12. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy or if you would like to exercise your rights and choices, please contact us at info@northcross.space.